At Arterra Exquisite, every piece is handcrafted with love and care. We take special measures to ensure your jewellery reaches you safely and on time.
Shipping Coverage
We currently ship only within India.
Processing Time
Since every piece is handmade, please allow 7–10 business days for processing before your order is shipped.
Delivery Timeline
Estimated delivery time after dispatch:
- Pondicherry & Tamil Nadu: 1–2 working days
- Southern states of India: 2–5 working days
- Other states: 8–10 working days
If the product is made on order then the order processing duration will be 14 working days. Delivery timelines may vary slightly due to courier delays, festive seasons, or unforeseen circumstances.
Shipping Partners & Charges
We work with trusted delivery partners to ensure safe and timely delivery. Shipping charges are calculated based on package weight and delivery location and will be displayed at checkout.
Order Tracking
Once your order is dispatched, you will receive a shipment tracking ID along with a link to track your parcel’s journey in real-time.
Care in Packaging
Your jewellery is more than just an accessory — it’s a handcrafted piece of art. We ensure:
- Secure wrapping with protective layers to prevent damage in transit
- Moisture-resistant packaging to safeguard the finish of terracotta pieces
- Eco-friendly materials wherever possible, in line with our commitment to sustainability