At Arterra Exquisite, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
- Personal Details: Name, billing/shipping address, email, phone number, and payment details provided during order placement.
- Order Information: Purchase history, product preferences, and transaction details.
2. How We Use Your Information
We use your information for:
- Processing and fulfilling your orders
- Communicating order updates and responding to inquiries
- Personalizing your shopping experience
- Improving our website, products, and services
- Sending promotional emails or offers (only with your consent)
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Shipping & Courier Partners – to deliver your orders
- Payment Gateways – to process secure transactions
- Service Providers – for website hosting or analytics
- Legal Authorities – if required to comply with law
4. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, store preferences, and analyze website traffic. You can choose to disable cookies in your browser settings, but some site features may not function properly.
5. Data Security
We take reasonable measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.
6. Your Rights
You have the right to access, update, or correct your personal information, withdraw consent for marketing, and request deletion of your data.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of such sites.
8. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.